and G_d laughs

[ironymaiden]

today, UPS left the standard passive-aggressive sticky note and no package.

but hey, if you contact them by seven, you can drive yourself to their warehouse in SODO between the railroad tracks, and then stand around and wait through most of the one-hour window they give you until the package is produced.

and lo, M$ gave us a new 360 with a warranty instead of repairing our busted old one, and a month of Live for our troubles.

they did not, however, send along a power block or a/v cord.




*headdesk*




if you call the service number on the website, you go through a series of recordings that never lead you to a human. if you exhaust the automated menu, it actually says "then i can't help you".

i used their email form. they make you choose a problem from a drop-down menu. "Console will not power on" it is.

Comments

[e-bourne.livejournal.com]

So sorry. Definitely extremely annoying. I hope you had cupcakes to quell the rage.

[joyful-storm.livejournal.com]

?!?

Since when does UPS assign a one-hour pickup window at the depot?

(Maybe since forever, actually, but when necessary I just go down there without calling and present my PASN - never had much of a wait.)

I'm sorry after all that you also discovered whoever boxed up the package was also a dumbass. :(

[ironymaiden]

we could have gone any time if we waited until the next day. we were literally waiting for the package to come back off of the truck that missed us at home.