learning valuable lessons about communicating with end users

dear ISP,
some people purge files they don't use. please list Internet Explorer as a system requirement if i will need it for setup. thanks for including it in a hidden file on the install disk; if only i was a few years more behind on updating my OS it would work. as soon as i burn a disk with IE at the office and get the time to work with my home machine again, i'm going to write your CS department a nice letter about how to do documentation.

thanks,
me

PS: at least the tv works. and the mysterious color problem and the fussy VCR both have resolved in the new house. wierd.